Modelo de medición de un sistema de salud en una ciudad inteligente
Ceballos Zuluaga, Andrea | 2020-08-16
A smart city is a dynamic system where its different dimensions constantly interact.
A city is said to be smart when it solves its problems and manages to provide a better
quality of life to its citizens (Khatoun & Zeadally, 2016) (Carvalho, n.d.) (Rjab &
Mellouli, 2018) (United Nations, 2015). For this degree project, this definition is of
great relevance since the proposal of a measurement system for a health system in
a smart city and its associated maturity model will be based on it. Coming up with a
proposal to measure the level of intelligence of a health system. Additionally, in this
work it was defined that intelligence is associated with the generation of knowledge
and the capacity of a city to solve its problems in an accelerated way.
Regarding the quality of life, it can be improved in all the areas in which a citizen
performs, however, the representatives of the member states of the united nations
have defined a series of objectives that countries should achieve by 2030 on the
global 2030 agenda. Among these goals, called the sustainable development goals
or SDGs, is goal 3, "Health and well-being", which seeks to "Guarantee a healthy life
and promote well-being for all at all ages" ( Organization of the united nations, 2017),
which seeks to target the development of this undergraduate work, where a model
will be provided that allows city leaders to know the degree to which they are
achieving the sustainable development objective number 3 and other objectives that
the city has in terms of health.
In order to know to what extent the city is contributing to the fulfillment of the
sustainable development objectives, it requires having a system of measures that
allows it to know if it is managing to improve the quality of life with the actions it
carries out. That is why in this work, a review will be made of the indicators currently
used to measure the health systems in cities and then present a proposal that allows
evaluating whether a city is achieving its objectives incrementally or intelligently.
Additionally, a review of existing maturity models will be made so that a health
system achieves intelligence, a proposed maturity model will be presented, and the
city of Bogotá will be evaluated as a case study.
At the end, a proposal for a measurement model of a health system in a smart city
is found as a contribution to this project, where not only the state of a city is evaluated
at a specific moment, but also how government actions have impacted the solution
of your particular problems. Followed by this measurement model, a maturity model
of a smart city is presented where the different steps that a city must take to reach
intelligence can be observed, followed by a validation of the two models in the case
of the Bogotá Study.