• Evaluación de la percepción de los servicios públicos en Colombia mediante Text Mining vía Twitter 

      Gómez Rivera, Carlos Eduardo; Conti, Dante; Jaramillo Yepes, Juan Gullermo; Ospina Becerra, Victoria Eugenia (Universidad Politécnica de CataluñaUniversidad Autónoma de SinaloaEspaña, 2022)
      En Bogotá, los prestadores de servicios básicos son: Enel, Vanti y El acueducto, grandes empresas del sector que deben caracterizarse por una operación customer centricity. Sin embargo, dado que estas compañías son las que ...
    • Model to measure the effect of the integration of information in business processes. Example: bidding process for an industry 

      Rodríıguez Rios, Claudia Yadira; Roa Sánchez, Jorge Enrique (Emerald Publishing LimitedInglaterra, 2021-10)
      The main contribution of the research is to propose a quantitative model based on indicators designed by the authors, to measure the effect on the performance of the process caused by an improvement in the integration of ...
    • Neural network-based optimization of fibres for seismic retrofitting applications of UHPFRC 

      Abellán García, Joaquín; DSánchez Díaz, Jairo A.; Ospina Becerra, Victoria Eugenia (Taylor & FrancisReino Unido, 2021)
      Ultra-high-performance fibre reinforced concrete (UHPFRC) is an advanced construction material that provides new opportunities in the future of the construction industry around the world. Among those new applications, ...
    • Smart Territories Competitiveness Based on Data Usage 

      Del Toro Osorio, Fabiola; Estévez, Elsa; Ospina Becerra, Victoria Eugenia (ACM Digital LibraryBelo Horizonte (Brazil), 2023)
      Competitiveness is one of the important goals that economies are trying to achieve. Some experts associate competitiveness with stability and growth, and as such governments are designing solutions to increase competitiveness ...